Our state-of-the-art laser engraving technology allows us to create intricate designs and personalized details with incredible precision. From custom names and dates to intricate patterns, every board is a unique work of art.
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
Each cribbage board is handcrafted with care in Alberta, using premium Baltic birch wood, precision laser engraving and hand painting. We combine traditional woodworking techniques with modern technology to create boards that are both beautiful and built to last.
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
Explore our full collection of handcrafted designs and discover the perfect board for you or as a gift.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Find answers to common questions about our handcrafted products, customization options, and ordering process.
Q: How do I customize my product?
A: Most of our products offer customization options directly on the product page. Simply select your preferred colors, add personalization text, or upload photos as prompted. If you have special requests, contact us at bbp.wain@gmail.com before ordering.
Q: Can I see a preview before my item is made?
A: Due to the custom nature of our products, we don't provide digital previews. However, we carefully follow your customization instructions and inspect each item before shipping. If you have specific concerns, please contact us before ordering.
Q: What if I make a mistake in my personalization?
A: Please double-check all personalization details before placing your order. We engrave exactly what you provide. If you notice an error immediately after ordering, contact us within 24 hours and we'll do our best to help.
Q: Do you offer rush orders?
A: Rush processing may be available depending on our current workload. Contact us at 780-842-6767 or bbp.wain@gmail.com to inquire. Additional fees apply for rush orders.
Q: What materials do you use?
A: We primarily use premium Baltic birch plywood for our boards and games. We also use high-quality acrylic for pegs and accents, and professional-grade paints and finishes. All materials are carefully selected for durability and beauty.
Q: Are your products made in Canada?
A: Yes! All our products are handcrafted in our workshop in Wainwright, Alberta, Canada. We're proud to support local craftsmanship and Canadian-made quality.
Q: Why does the wood grain vary between products?
A: Each piece of Baltic birch has unique natural wood grain patterns. These variations are normal and add character to your handcrafted item. No two pieces are exactly alike, making yours truly one-of-a-kind!
Q: Are your products safe for children?
A: Our products are made with non-toxic materials. However, small pieces (like pegs) can be choking hazards for young children. Adult supervision is recommended for children under 8 years old.
Q: How long does it take to receive my order?
A: Processing time is 10-14 business days for made-to-order items, plus 5-10 business days for shipping within Canada. Total time from order to delivery is typically 3-4 weeks.
Q: Do you ship internationally?
A: Yes, we ship to select international destinations. International customers are responsible for any customs duties, taxes, or fees. Delivery times vary by country.
Q: Do you offer free shipping?
A: Yes! We offer FREE standard shipping on all orders over $150 CAD.
Q: Can I track my order?
A: Absolutely! You'll receive a shipping confirmation email with tracking information once your order ships.
Q: How do I clean my cribbage board or game?
A: Wipe clean with a soft, damp cloth. Avoid harsh chemicals, excessive moisture, or abrasive cleaners. Dry immediately after cleaning.
Q: How should I store my board?
A: Store flat in a dry location away from direct sunlight and extreme temperatures. Avoid prolonged exposure to moisture, which can cause warping.
Q: Will the colors fade over time?
A: With proper care, your board will maintain its vibrant colors for years. Avoid prolonged direct sunlight exposure to prevent fading.
Q: Can I use my board outdoors?
A: Our boards are designed for indoor use. While they can be used outdoors occasionally, prolonged exposure to weather, moisture, or direct sunlight may damage the wood and finish.
Q: Can I return a custom item?
A: Due to the personalized nature of our products, custom items cannot be returned unless they arrive damaged or defective. Please review our Return & Refund Policy for full details.
Q: What if my item arrives damaged?
A: Contact us within 7 days of delivery with photos of the damage. We'll replace the item or issue a full refund. Email bbp.wain@gmail.com with your order number and photos.
Q: Can I cancel my order?
A: You may cancel within 24 hours of placing your order for a full refund. Once production begins (typically 1-2 business days after ordering), cancellations are not accepted.
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and other payment methods through Shopify's secure checkout.
Q: Are prices in Canadian or US dollars?
A: All prices are listed in Canadian dollars (CAD).
Q: Do you offer wholesale pricing?
A: Yes! We work with retailers and offer wholesale pricing for bulk orders. Contact us at bbp.wain@gmail.com for wholesale inquiries.
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Personalize It! Because Everything Else Is Boring.
